BEST BRAINS UK WEBSITE AND SERVICES PRIVACY NOTICE
1. About This Privacy Notice
Best Brains respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect, use, store, share and protect personal information when you:
- Visit or interact with the Best Brains UK website
- Submit an enquiry or request information
- Book a placement test, consultation, open house or other appointment
- Enquire about or enroll in Best Brains educational services
- Register for an event, competition, promotion or program
- Communicate with our corporate office or a Best Brains learning center
- Apply for a franchise opportunity
- Apply for employment, contractor or teaching opportunities
- Use a Best Brains portal, application or digital service linked to this notice
- Otherwise interact with Best Brains in the United Kingdom.
This notice is intended to comply with applicable United Kingdom data protection and privacy legislation, including:
- The United Kingdom General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The Data (Use and Access) Act 2025
- The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR)
- Applicable guidance and statutory codes issued by the Information Commissioner's Office, including the Age-Appropriate Design Code (Children's Code).
This notice applies throughout England, Scotland, Wales and Northern Ireland. Additional information about the position in each UK nation is provided in Section 25.
2. Who We Are
For the purposes of applicable data protection law, the controller responsible for the corporate Best Brains UK website is:
Website: https://bestbrains.com/gb-en/
Legal Entity: BEST BRAINS OF UK LTD.
Company Number: 12597524
Registered Office: 1 London Rd, Southampton, Hampshire, SO15 2AE
Email: info@bestbrains.com
In this notice, "Best Brains," "we," "us," and "our" refer to the Best Brains legal entity identified above.
Where another Best Brains group company processes personal information for its own purposes, that company may also be a controller and will be responsible for its own processing activities.
3. Best Brains Franchise Centers
Best Brains learning centers may be independently owned and operated by franchisees.
An independently owned Best Brains center may be a separate data controller when it collects and uses personal information for purposes such as:
- Local enrolment and registration
- Tuition and fee administration
- Scheduling and attendance
- Student instruction and progress reporting
- Parent communications
- Local marketing
- Safeguarding
- Center staffing and recruitment
- Compliance with local legal and operational requirements.
When we transfer an enquiry to a local Best Brains center, the corporate office and the local center may each process the information as separate controllers for their respective purposes. In limited circumstances, the parties may act as joint controllers, or one party may process information on behalf of another.
Each independently owned center should provide its own privacy notice explaining how that center processes personal information.
This corporate Privacy Notice does not replace a center-specific parent, student, employee, safeguarding, CCTV or recruitment privacy notice.
4. Personal Information We Collect
The information we collect depends on how you interact with us.
4.1 Website Visitors
We may collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from an IP address
- Pages viewed
- Referring website or link
- Date, time and duration of visits
- Interactions with website features
- Cookie and consent preferences
- Advertising or campaign identifiers
- Security, diagnostic and error information.
4.2 Parents, Guardians and Prospective Customers
We may collect:
- Name
- Postal address
- Email address
- Telephone number
- Preferred Best Brains location
- Relationship to the student
- Enquiry details
- Requested subjects or programs
- Preferred appointment dates and times
- Communication preferences
- Payment and transaction information
- Copies of communications
- Complaints, feedback and survey responses
- Information needed to administer offers, discounts or promotions.
4.3 Students and Children
Depending on the service involved, we may collect:
- Name
- Date of birth or age
- School year or grade
- School name, where relevant
- Parent or guardian details
- Subjects and programs
- Placement-test results
- Learning level
- Attendance
- Assignments, assessments and academic progress
- Teacher observations
- Account username or student identification number
- Submitted work
- Communications made through learning platforms
- Accessibility, disability, health or learning-support information where necessary
- Emergency-contact information
- Safeguarding information where necessary
- Photographs, video or audio recordings where appropriate permission has been obtained
- Information about participation in events, competitions or showcases.
We seek to collect only the information reasonably necessary to provide educational services, protect the child, meet legal obligations, and administer the relevant program.
4.4 Franchise Applicants and Business Contacts
We may collect:
- Name and contact details
- Current employment or business information
- Professional background
- Preferred territory or proposed center location
- Investment and funding information
- Financial capacity information
- Company ownership information
- Identification and verification information
- Information provided in franchise applications
- Correspondence, interview notes and meeting records
- Due-diligence information
- References
- Information required to evaluate, establish and administer a franchise relationship.
A separate franchise applicant or franchisee privacy notice may be provided where appropriate.
4.5 Job Applicants, Teachers and Contractors
We may collect:
- Contact details
- CV or résumé
- Employment and education history
- Professional qualifications
- Teaching certifications
- References
- Interview and assessment information
- Right-to-work information
- Identity documents
- Availability and salary expectations
- Information about reasonable adjustments
- Background-screening information
- Disclosure and Barring Service information where legally permitted and appropriate for the role.
Successful applicants will receive a separate workforce privacy notice.
4.6 Special Category Information
We may occasionally need to process information that receives additional protection under data protection law, such as information about:
- Health
- Disability
- Allergies
- Accessibility or learning-support needs
- Racial or ethnic origin
- Religious requirements
- Other sensitive circumstances relevant to a student's safety, welfare or participation.
We only process this information where it is necessary and where both an Article 6 lawful basis and an applicable special category condition are available. Depending on the circumstances, these may include explicit consent, vital interests, legal claims, employment obligations or substantial public-interest conditions such as safeguarding.
4.7 Criminal Offence Information
Criminal offence information may be processed in limited circumstances, including safeguarding, fraud prevention, security investigations and appropriate background screening.
We will only process such information where authorised by UK law and subject to appropriate safeguards.
5. How We Collect Personal Information
We may collect information:
- Directly from you
- From a parent, guardian or authorised representative
- From a student, where appropriate
- Through website forms
- Through telephone, email, text message or in-person communications
- Through booking, enrolment, payment and learning platforms
- Through cookies and similar technologies
- From an independently owned Best Brains center
- From another Best Brains group company
- From advertising, social media or lead-generation platforms
- From schools, teachers or education professionals with appropriate authority
- From referees, recruiters or background-screening providers
- From publicly available business sources
- From professional advisers
- From public authorities, regulators or safeguarding agencies.
When someone provides information about another person, they should have authority to do so and should direct that person to this Privacy Notice where appropriate.
6. How We Use Personal Information and Our Lawful Bases
We use personal information only where we have an appropriate lawful basis.
6.1 Enquiries and Appointment Bookings
We use information to:
- Respond to questions
- Provide information about programs
- Arrange consultations or placement tests
- Identify an appropriate Best Brains center
- Follow up on an enquiry
- Take steps requested before enrolment or another agreement.
Our lawful bases may include taking steps before entering into a contract and our legitimate interests in responding to enquiries and developing our services.
6.2 Educational and Administrative Services
We use information to:
- Administer enrolment
- Provide educational programs
- Assess an appropriate starting level
- Schedule classes
- Maintain attendance and progress records
- Provide learning materials
- Communicate with parents or guardians
- Manage accounts and payments
- Provide customer service
- Support students
- Investigate service concerns
- Maintain accurate business records.
For parent and guardian information, our lawful basis may be performance of a contract or steps taken before entering into a contract.
For student information, our lawful bases may include our legitimate interests in providing and administering educational services requested by the parent or guardian, legal obligations, safeguarding obligations, vital interests and consent where appropriate.
6.3 Child Safety and Safeguarding
We may use and disclose information where reasonably necessary to:
- Protect a child or vulnerable person
- Investigate a safeguarding concern
- Respond to an emergency
- Prevent or detect abuse, neglect or exploitation
- Comply with legal or regulatory duties
- Cooperate with police, local authorities, social services or other authorised safeguarding bodies.
Our lawful bases may include legal obligation, vital interests, recognised legitimate interests relating to safeguarding or crime prevention, and substantial public-interest conditions under the Data Protection Act 2018.
The safety and best interests of the child will be a primary consideration.
6.4 Service Improvement and Quality Assurance
We may use information to:
- Evaluate website and program performance
- Improve educational materials
- Train and supervise staff
- Monitor customer service
- Conduct surveys
- Identify trends
- Troubleshoot technical issues
- Improve accessibility
- Develop new services.
Our lawful basis is generally our legitimate interest in managing and improving Best Brains services. Where required, information will be anonymised, aggregated or used with consent.
6.5 Website Administration, Security and Fraud Prevention
We may use information to:
- Operate and secure our website
- Authenticate users
- Prevent unauthorised access
- Detect malicious activity
- Investigate fraud
- Maintain backups
- Diagnose technical issues
- Protect our rights, systems, students, families, franchisees and staff.
Our lawful bases may include legitimate interests, legal obligations and recognised legitimate interests relating to crime prevention or safeguarding.
6.6 Marketing
We may use contact details to provide information about:
- Best Brains programs
- Grand openings and open houses
- Special events
- Educational resources
- Promotions
- New center locations
- Related Best Brains services.
For marketing by email, text message or similar electronic communication to individuals, we will obtain consent where PECR requires it, unless an applicable existing-customer exception or "soft opt-in" applies.
Where a soft opt-in is used, the marketing will relate to similar services, an opportunity to opt out will have been provided when the details were collected, and every subsequent message will contain a clear opt-out method.
We may use legitimate interests for certain postal marketing, business-to-business marketing, marketing administration and maintaining suppression records, subject to applicable law and individual rights.
We do not intend to use children's personal information for behavioural advertising or direct marketing directed at the child.
6.7 Events, Testimonials, Photographs and Recordings
We may collect photographs, video, audio recordings, testimonials or success stories for:
- Program administration
- Internal quality assurance
- Student showcases
- Center events
- Training
- Website content
- Social media
- Promotional materials.
Where an identifiable child is featured for promotional purposes, we will normally obtain appropriate permission from a parent or guardian and, where appropriate, involve the child in the decision.
Permission may be withdrawn for future use, although withdrawal will not normally affect lawful uses already made or materials already printed or published where removal is not reasonably possible.
6.8 Franchise Administration
We may use franchise applicant and franchisee information to:
- Assess franchise applications
- Carry out due diligence
- Respond to territory enquiries
- Arrange meetings
- Prepare disclosure and contractual documents
- Establish and support a franchise relationship
- Manage compliance
- Protect the Best Brains brand
- Meet legal, accounting and regulatory requirements.
Our lawful bases may include steps before entering into a contract, performance of a contract, legal obligations and legitimate interests.
6.9 Recruitment
We may use applicant information to:
- Assess qualifications and suitability
- Arrange interviews
- Verify information
- Take references
- Conduct lawful background checks
- Make recruitment decisions
- Provide reasonable adjustments
- Comply with employment and right-to-work obligations.
Our lawful bases may include steps before entering into a contract, legal obligations and legitimate interests in recruiting qualified and suitable personnel.
6.10 Legal Compliance and Claims
We may use information to:
- Comply with laws, court orders and regulatory requirements
- Respond to lawful government requests
- Establish, exercise or defend legal claims
- Enforce agreements
- Support audits
- Maintain insurance
- Investigate complaints
- Protect our legal rights.
Our lawful bases may include legal obligation, legitimate interests and, where appropriate, recognised legitimate interests.
7. Legitimate Interests
Where we rely on ordinary legitimate interests, we consider:
- The legitimate purpose we are seeking to achieve.
- Whether the processing is necessary for that purpose.
- Whether the person's interests, rights or freedoms override our interests.
We take particular care when the information concerns a child.
Our legitimate interests may include:
- Operating and improving our educational business
- Responding to enquiries
- Supporting families and franchise centers
- Maintaining service quality
- Securing our systems
- Preventing misuse and fraud
- Administering our organisation
- Protecting legal rights
- Communicating with business contacts
- Understanding demand for our services.
You may contact us for additional information about a legitimate interests assessment, subject to any information that must remain confidential.
8. Recognised Legitimate Interests
UK data protection law identifies certain recognised legitimate interests for processing that serves specified public-interest purposes.
Where applicable, we may rely on this lawful basis for activities such as:
- Safeguarding a child or vulnerable person
- Preventing, detecting or investigating crime
- Responding to emergencies
- Assisting an authorised public authority with its official functions
- Protecting national security or public security.
We will only rely on this basis where the relevant statutory condition applies and the processing is necessary for that purpose.
9. Consent
Where processing is based on consent, you may withdraw your consent at any time by contacting us or using the method provided when consent was obtained.
Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
Withdrawing consent may affect our ability to provide an optional feature, but we will explain any consequences at the time.
10. Children's Privacy
Best Brains provides educational services for children and recognises that children's personal information requires particular protection.
We will seek to:
- Act in the child's best interests
- Collect only information that is reasonably necessary
- Explain processing clearly
- Provide age-appropriate information where information is collected directly from a child
- Use high-privacy settings by default where appropriate
- Avoid unnecessary profiling
- Avoid using manipulative design practices
- Limit access to children's information
- Carry out data protection impact assessments for high-risk processing
- Provide appropriate parental or guardian involvement.
Parents and guardians should supervise children's use of the corporate website and should not permit a child to submit personal information through a general enquiry form without appropriate involvement.
Where we offer an online service directly to a child under 13 and rely on consent as the lawful basis, we will seek appropriate authorisation from a person with parental responsibility, unless another lawful basis applies.
A child who is capable of understanding their rights may exercise those rights directly. Depending on the child's age and maturity, we may involve a parent or guardian where appropriate and lawful.
We do not knowingly sell children's personal information.
11. Automated Decision-Making and Profiling
We may use limited automated tools to support administration, such as:
- Routing an enquiry to a nearby center
- Identifying duplicate records
- Detecting security threats
- Organising marketing audiences
- Providing preliminary learning recommendations.
We do not currently intend to make decisions about students, parents, franchise applicants or job applicants based solely on automated processing where the decision would produce legal or similarly significant effects, unless:
- The processing is legally permitted
- Appropriate safeguards are in place
- Meaningful information is provided
- The person is given any applicable right to human review, make representations or contest the decision.
Final placement, enrolment, safeguarding, franchise and recruitment decisions should involve appropriate human judgement.
12. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, software development kits and similar storage or access technologies.
These technologies may be used for:
- Core website functions
- Security
- Fraud prevention
- Remembering preferences
- Appointment booking
- Load balancing
- Website analytics
- Performance measurement
- Embedded content
- Social media functionality
- Advertising measurement.
We provide information about the technologies used through our cookie banner or separate Cookie Notice.
Where consent is legally required, non-essential technologies will not be activated until consent is provided.
Certain technologies may be used without consent where an applicable PECR exception applies, including technologies that are strictly necessary, used for security, requested functionality or qualifying statistical purposes. We will still provide required information and any required opportunity to object or opt out.
You may change your preferences through the website's cookie settings. Disabling certain technologies may affect website functionality.
13. Direct Marketing Choices
You may ask us to stop sending marketing at any time by:
- Selecting the unsubscribe option in an email
- Replying "STOP" where that option is provided for a text message
- Changing your communication preferences
- Contacting us at info@bestbrains.com.
We may retain limited information on a suppression list to make sure that we respect your request. A suppression record will not be used to send further marketing.
Service, safety, account, payment and administrative communications are not marketing and may continue where necessary.
14. When We Share Personal Information
14.1 Best Brains Centers and Group Companies
We may share information with:
- The Best Brains center selected by you
- A center serving your geographic area
- An independently owned Best Brains franchisee
- Best Brains group companies
- Authorised corporate support teams.
The recipient may act as a controller, joint controller or processor depending on the purpose and circumstances.
14.2 Service Providers
We may use providers that support:
- Website hosting
- Cloud storage
- Customer relationship management
- Appointment booking
- Email and messaging
- Learning platforms
- Payment processing
- Analytics
- Cybersecurity
- Customer support
- Surveys
- Document management
- Accounting
- Franchise administration
- Marketing
- Recruitment or background screening.
Processors are permitted to use personal information only for authorised purposes and must provide appropriate confidentiality and security protections.
14.3 Professional and Regulatory Recipients
We may share information with:
- Solicitors
- Accountants
- Auditors
- Insurers
- Banks and payment providers
- Tax authorities
- Courts and tribunals
- Regulators
- Law enforcement
- Local authorities
- Social services
- Safeguarding agencies
- Other bodies where disclosure is required or legally permitted.
14.4 Business Changes
Information may be disclosed in connection with:
- A merger
- Financing
- Restructuring
- Acquisition
- Sale of assets
- Transfer of a center
- Change of franchise ownership
- Insolvency process.
Any recipient will be required to use the information lawfully and consistently with applicable privacy obligations.
15. Sale of Personal Information
We do not sell or rent personal information in the ordinary meaning of those terms.
We may share information with service providers, franchise centers, advertising platforms, or corporate partners as described in this notice. Such sharing will be assessed under applicable UK data protection and electronic marketing law.
16. International Transfers
Some Best Brains group companies, franchise support teams or service providers may be located outside the United Kingdom.
Where personal information is transferred to a country outside the UK, we will use an appropriate transfer mechanism where required. This may include:
- UK adequacy regulations
- The UK International Data Transfer Agreement (IDTA)
- The UK Addendum to approved European Commission Standard Contractual Clauses
- Another legally approved safeguard
- An applicable statutory exception
- Another transfer mechanism permitted under UK law.
Where required, we will assess whether the transfer mechanism provides protection that is not materially lower than the protection available under UK data protection law and will implement supplementary safeguards where appropriate.
You may contact us for further information about the safeguards used for a particular category of transfer. Certain commercial or security-sensitive information may be withheld.
17. Data Security
We use reasonable and appropriate organisational and technical measures designed to protect personal information against:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
- Other unlawful processing.
Measures may include:
- Access controls
- Role-based permissions
- Password protections
- Multi-factor authentication
- Encryption where appropriate
- Secure hosting
- System monitoring
- Backups
- Staff training
- Confidentiality obligations
- Vendor assessments
- Incident-response procedures
- Data minimisation.
Access is limited to individuals who require the information for an authorised purpose.
No internet transmission or storage system can be guaranteed to be completely secure. You should use strong passwords and notify us promptly if you believe an account or communication has been compromised.
18. Personal Data Breaches
We maintain procedures to identify, investigate, contain and document personal data breaches.
Where a breach is likely to create a risk to people's rights and freedoms, we will notify the Information Commissioner's Office without undue delay and, where required, within the applicable 72-hour period.
Where a breach is likely to result in a high risk to an affected person, we will also notify that person without undue delay unless an applicable legal exception applies.
19. How Long We Keep Personal Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, safeguarding, accounting, insurance and reporting requirements.
Retention periods may include:
- General enquiries: Normally up to 24 months after the last meaningful contact, unless the enquiry results in a continuing relationship.
- Marketing records: Until consent is withdrawn, an objection is made, the information is no longer accurate or the campaign purpose ends.
- Suppression records: As long as reasonably necessary to respect an opt-out request.
- Parent and contractual records: For the duration of the relationship and normally up to six years afterwards, subject to legal and insurance requirements.
- Student learning records: For the period needed to provide services and address educational, contractual, safeguarding or legal matters.
- Financial and transaction records: For the period required by tax, accounting and company law, which will commonly be at least six years.
- Website security logs: For a limited period based on security and operational needs.
- Recorded customer-service communications: For a limited period based on the purpose of the recording, complaint handling and quality assurance.
- Unsuccessful job applications: Normally up to six months after the recruitment process, unless a longer period is justified or the applicant agrees to remain in a candidate pool.
- Franchise applications: For the application period and an appropriate period afterwards for legal, regulatory and business purposes.
- Safeguarding records: In accordance with our safeguarding retention schedule, applicable guidance, insurer requirements and legal advice.
- Legal claims: Until the relevant limitation period and any related proceedings have ended.
We may retain anonymised information indefinitely where it can no longer reasonably identify an individual.
20. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
20.1 Be Informed
You have the right to receive clear information about how your personal information is used.
20.2 Access Your Information
You may request confirmation that we process your information and obtain a copy of it, together with other required information.
20.3 Rectification
You may ask us to correct inaccurate information or complete information that is incomplete.
20.4 Erasure
You may ask us to delete information in certain circumstances. This right does not apply where we need to retain the information for a legal, safeguarding, contractual or other permitted purpose.
20.5 Restriction
You may ask us to restrict the use of information in certain circumstances.
20.6 Data Portability
Where processing is based on consent or contract and carried out by automated means, you may have the right to receive information you provided in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation where technically feasible.
20.7 Object
You may object to processing based on legitimate interests or performance of a public task.
Where information is used for direct marketing, you have an absolute right to object to that marketing.
20.8 Withdraw Consent
Where processing is based on consent, you may withdraw it at any time.
20.9 Automated Decisions
You may have rights relating to decisions based solely on automated processing that produce legal or similarly significant effects, including safeguards such as human intervention or an opportunity to contest the decision.
20.10 Complain
You have the right to make a data protection complaint directly to us and to complain to the Information Commissioner's Office.
These rights are not absolute. Exemptions or restrictions may apply, particularly where information relates to another person, safeguarding, legal privilege, crime prevention, confidential references or legal claims.
21. Exercising Your Rights
To exercise a right, contact:
Please provide:
- Your name
- Your contact details
- Details of your request
- The Best Brains center or service involved
- Information that will help us locate the relevant records.
We may request reasonable proof of identity. We will not request more information than is necessary to verify identity.
You may authorise another person to act for you. We may request evidence of that authority.
We normally respond without undue delay and within one month. Where permitted by law, the response period may be extended for a complex request or multiple requests. The response period may also be paused where we reasonably require clarification or information necessary to respond.
Requests are normally free. A reasonable fee may be charged, or a request may be refused, where the law permits this because a request is manifestly unfounded or excessive. We will explain any such decision.
22. Data Protection Complaints
You may complain if you believe we have not handled your personal information properly.
Complaints may be submitted through:
Complaint Email: info@bestbrains.com
Please include:
- Your name and contact details
- A description of the concern
- Relevant dates
- The Best Brains center or service involved
- Copies of relevant correspondence
- The outcome you are seeking.
We will:
- Take reasonable steps to help you submit a complaint.
- Acknowledge the complaint within 30 days.
- Investigate it appropriately.
- Keep you informed where additional time is reasonably required.
- Communicate the outcome without undue delay.
Where a complaint concerns processing carried out solely by an independently owned franchise center, we may refer the complaint to that center or help identify the correct controller. We may remain involved where corporate systems, policies or personnel are also relevant.
23. Complaints to the Information Commissioner's Office
You may complain to the Information Commissioner's Office if you are dissatisfied with how we have handled your information or your complaint.
The Information Commissioner's Office is the UK supervisory authority for data protection.
We encourage you to contact us first so that we have an opportunity to investigate and resolve the concern. However, contacting us first does not remove your right to approach the Information Commissioner's Office.
Information about making a complaint is available through the Information Commissioner's Office website.
24. External Websites and Social Media
Our website may contain links to:
- Independently owned Best Brains center websites
- Social media services
- Booking platforms
- Payment providers
- Educational platforms
- Other third-party websites.
We are not responsible for the privacy practices of a third party acting as a separate controller. You should review the third party's privacy information before providing personal information.
Interactions with Best Brains pages on social media may also be processed by the relevant social media provider under its own terms and privacy notice.
25. UK Nation and Regional Provisions
25.1 UK-wide Application
The UK GDPR, Data Protection Act 2018, Data (Use and Access) Act 2025 and PECR form a UK-wide data protection framework.
Unlike jurisdictions that have separate state or provincial privacy statutes, the United Kingdom does not currently require separate general website privacy-policy addenda for England, Scotland, Wales and Northern Ireland.
The rights described in this notice therefore apply throughout the UK.
25.2 England
No separate general data protection amendment is required solely because a person resides in England.
Best Brains centers in England must also comply with applicable English safeguarding, education, employment, consumer-protection and local-authority requirements.
25.3 Scotland
No separate general Scottish data protection addendum is required for the corporate website.
Scottish law may affect matters such as:
- Safeguarding procedures
- Legal capacity
- Education administration
- Court proceedings
- The way a child's maturity and understanding are considered.
A Best Brains center operating in Scotland should maintain locally appropriate safeguarding, employment and center-level privacy documentation.
Nothing in this notice reduces the rights of a person in Scotland under UK data protection law.
25.4 Wales
No separate general Welsh data protection addendum is required for the corporate website.
Best Brains centers in Wales must comply with applicable Welsh safeguarding, education, employment, consumer and local requirements.
Where appropriate, Best Brains may provide important privacy information in Welsh or another accessible format. This does not alter the legal rights provided under this notice.
25.5 Northern Ireland
No separate general Northern Ireland data protection addendum is required for the corporate website.
Best Brains centers in Northern Ireland must comply with applicable Northern Irish safeguarding, education, employment, consumer and local requirements.
Nothing in this notice limits the UK data protection rights of a person residing in Northern Ireland.
25.6 Center-specific Notices
A franchise center may issue additional notices where required for:
- CCTV
- Classroom recordings
- Student safeguarding
- Payment collection
- School partnerships
- Center employees
- Local recruitment
- Events
- Transportation
- Locally operated websites and digital platforms.
Where a center-specific notice conflicts with this notice, each notice will apply to the processing activity controlled by the organisation that issued it, subject to applicable law.
26. Accessibility and Alternative Formats
You may request this Privacy Notice:
- In a larger-print format
- In an accessible electronic format
- In another language where reasonably available
- Through another reasonable communication method.
Contact info@bestbrains.com to request assistance.
Where information is directed specifically to children, we may provide a shorter child-friendly notice in age-appropriate language.
27. Changes to This Privacy Notice
We may update this Privacy Notice to reflect:
- Changes to our services
- New technologies
- Changes to franchise arrangements
- New service providers
- Changes to legal requirements
- Guidance from regulators.
The current version will be posted on our website with a revised effective date.
Where a change is material, we may provide additional notice through email, an account notification, a website banner or another appropriate method.
28. Contact Us
Questions, requests and complaints about this Privacy Notice or our use of personal information should be directed to:
BEST BRAINS OF UK LTD.
Registered Office:
1 London Rd,
Southampton,
Hampshire,
SO15 2AE
Email: info@bestbrains.com
Where your question concerns an independently owned Best Brains learning center, please identify the center in your communication so that we can direct the matter appropriately.
